Bermuda Taxi Industry Calls for Urgent Reform Amid Government Neglect
BTOA Supports FDM’s Stance on Transportation Crisis, Calls for Industry Self-Regulation
The Bermuda Taxi Owners and Operators Association (BTOA) stands in firm agreement with the recent statements made by the Free Democratic Movement (FDM) regarding the persistent challenges and systemic neglect within Bermuda’s transportation sector. The current administration, under Premier David Burt and Transport Minister Wayne Furbert, along with entities such as the Transport Control Department (TCD), the Public Service Vehicle Licensing (PSVL) Board, and the Permanent Secretary of Transport, have consistently overlooked the pressing concerns of our industry.
Despite our repeated efforts to engage collaboratively with the Progressive Labour Party (PLP) government, our proposals have been met with indifference. This disregard has not only hindered potential advancements but has also contributed to the industry’s decline, adversely affecting both service providers and the public.
In a recent interview, FDM Leader Marc Bean emphasized the indispensable role of the taxi industry in Bermuda’s economy, particularly in tourism and daily transportation. He stated, “We recognize that the industry has been undervalued, have been overlooked, and they have made many concerns known to government and other industry partners and stakeholders.” This sentiment resonates deeply with our experiences.
FDM Candidate Shalleya Codrington further highlighted our unmet requests, noting, “The Bermuda Taxi Operator Association, they’re not asking for much. They have requested a centralized dispatch system. They’ve requested 150 temporary licenses to be given during their busiest season, which is the summer season.” These reasonable requests have been persistently ignored by the government.
The BTOA has long advocated for a seat at the executive table, representation on the PSVL Board, and the autonomy to self-regulate, given our expertise and commitment to elevating industry standards. However, our calls have been systematically sidelined, leading to disenfranchisement and a decline in service quality.
The current administration’s approach has not only marginalized our contributions but has also allowed certain leaders to benefit financially from the industry’s challenges. The Transport Minister holds significant authority to approve or deny applications, licenses, permits, and policies affecting the transport sector. Yet, there has been a conspicuous absence of effective communication, policy implementation, or legislation to enhance transportation accessibility and availability across the island.

If subjected to a performance review akin to those in the private sector, the Transport Minister would be FIRED! It would become evident that the Transport Minister has failed to deliver meaningful results, and has instead perpetuating confusion and decline within the industry.
We echo the FDM’s stance that the taxi industry possesses the capability to self-regulate. As Marc Bean articulated, “The real role of government in the FDM government is to ensure that safety is paramount. That’s what a regulator should be focusing on. On the outside of safety, it should be released to the industry because they do the work and know what’s best for the industry.”
The BTOA urges the public and its members to exercise their civic duties by supporting candidates committed to implementing meaningful legislation and policy changes that directly enhance service quality and customer experience. The PLP’s longstanding methods have led to the industry’s deterioration, eroded public trust, and enabled certain leaders to exploit the sector for personal gain.
A collaborative or new government is imperative to revitalize our industry and ensure it serves the best interests of Bermudians, international businesses, and visitors alike.
For a more in-depth perspective, you can view the FDM’s discussion on this matter above!
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