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Privacy Policy

Effective Date: June 8, 2025

The Bermuda Taxi Owners & Operators Association (BTOA) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, and communications.

1. Information We Collect

We collect personal information to provide and improve our services. This includes:

  • Personal Identifiers: Name, email address, phone number, and billing information.
  • Booking Details: Service preferences, pickup/drop-off locations, and special requests.
  • Account Information: Username, password, and order history.
  • Payment Information: Credit/debit card details are processed securely through PCI-compliant gateways.
  • Communication Data: Correspondence via email or contact forms.

Technical Data: IP address, browser type, and usage data collected through cookies and similar technologies.(btoa.bm, business.bt.com)

2. How We Use Your Information

Your information is used to:

  • Provide Services: Process bookings, manage accounts, and deliver transportation services.
  • Communicate: Send confirmations, updates, and respond to inquiries.
  • Marketing: Send newsletters and promotional materials related to BTOA Connect Transport Services. You can opt-out at any time.
  • Improve Services: Analyze usage to enhance website functionality and service offerings.
  • Legal Compliance: Comply with legal obligations and protect against fraudulent activities.(btoa.bm)

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Service Providers: Trusted partners who assist in operating our website and services.
  • Legal Authorities: When required by law or to protect our rights and safety.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies help us understand user behavior and improve our services. You can manage cookie preferences through your browser settings.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Objection: Object to processing your data for direct marketing purposes.(info@btoa.bm & support@btoa.bm)

To exercise these rights, please contact us at info@btoa.bm.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

For questions or concerns about this Privacy Policy, please contact:

Bermuda Taxi Owners & Operators Association (BTOA)
P.O. Box HM 1182
Bermuda HMEX
Email: info@btoa.bm
Phone: +1 (441) 591-2034