Skip to content
Skip to content
BTOA - Bermuda Taxi Owners and Operators Logo 1
BOOK A TAXI

Accessibility Statement

Effective Date: June 8, 2025

At the Bermuda Taxi Owners & Operators Association (BTOA), we are committed to ensuring that our website, BTOA.bm, and the BTOA Connect Transport Services platform are accessible to all individuals, including persons with disabilities..

1. Our Commitment

  • We strive to make our digital services easy to use and accessible for all users, regardless of ability or technology.
  • Our goal is to provide a seamless experience for everyone—residents, visitors, and customers alike—when interacting with our services online.

2. Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, wherever reasonably possible. These guidelines outline best practices to make web content more accessible for people with disabilities, including visual, hearing, cognitive, and motor impairments.

3. Key Features of Our Site

  • Responsive design for use across desktop, tablet, and mobile devices
  • Clear navigation and structured content for easy reading and comprehension
  • Alternative text for images
  • Text contrast to support readability
  • Keyboard navigability for essential site features

  • Avoidance of flashing elements that may trigger photo-sensitive reactions

4. Third-Party Content and Services

Some parts of our site may link to third-party tools or display embedded content that is not fully under our control. While we aim to work with partners that share our accessibility values, we cannot guarantee the accessibility of third-party content.

5. Ongoing Improvements

We regularly review our website and booking platform to identify and fix accessibility issues. As part of our continuous commitment, we work with developers and partners to improve digital access and usability.

6. Need Help or Encounter an Issue?

If you experience any difficulty using our site or services, or have suggestions on how we can improve accessibility, please contact us. We’re happy to assist and welcome your feedback.

Accessibility Contact Information:

  • Email: support@btoa.bm
  • Phone: +1 (441) 591-2034
  • Mail: P.O. Box HM 1182, Bermuda HMEX

Together, we’re working to ensure transportation services—and the digital tools to access them—are open and inclusive to all.